Customer care
Frequently asked questions.
Where should I start?
Explore skin, scalp and wellness essentials, then visit each product page for its format, directions and details.
How do I use my product?
Read the directions on the product page and follow the instructions on the packaging. Have a question about a specific product? Contact us before use.
How can I get help with my order?
Email info@myastelle.com or use our contact form. Include your order number so we can help with your question.
Where can I find shipping and returns information?
Read our Shipping Policy · Read our Returns & Refunds policy
